User device including secondary-touch elevator service request interface

US10589960B2 · kind B2 · utility

Assignee

• OTIS ELEVATOR COMPANY · US

Inventors

• Paul A. Simcik · Southington, US
• Emily Baldi · Town of East Hartford, US
• Paul Sieka · New York, US
• Matt Ryan Anderson · Kansas City, US
• Chris Sukovich · Brooklyn, US
• Staci Weixlmann · New York, US
• Sheryl Brothers · Wethersfield, US
• Harrison Daniels · Avon, US
• Kelly Martin Dubois · Unionville, US

Key dates

• Filing date: Jul 31, 2017
• Grant date: Mar 17, 2020
• Expiry date: Sep 15, 2038

Classification

• Technology area (CPC G): Physics
• CPC primary: G06F2203/04803
• WIPO field: Handling
• WIPO sector: Mechanical engineering

Abstract

An elevator control system includes an elevator system with at least one elevator car configured to travel to a plurality of floors. An electronic controller controls the elevator system to deliver the elevator car to a given floor in response to an elevator car request. A mobile user includes a display screen and is installed with a secondary-touch detection system that detects a first touch action applied to the display screen and a second touch action applied to the display screen. The mobile user device launches a full service request user interface in response to detecting the first touch action, and performs at least one of launching a pop-up service request user interface and automatically communicates the elevator car request to the controller in response to detecting the second touch action.