Techniques for responding to inbound voice messages in a communication system

US10594868B1 · kind B1 · utility

Assignee

• Republic Wireless, Inc. · US

Inventors

• Sai Rathnam · Raleigh, US
• Justin Milam · Burgaw, US
• Ryan McShane · Raleigh, US
• Dean E. Thorson · Grayslake, US
• James Mulcahy · Raleigh, US
• Jared Kashimba · Micanopy, US
• Matthew Newton · Paddy Lane, US
• Ibraheem Khalifa · Cary, US
• Steve Ims · Apex, US

Key dates

• Filing date: Oct 30, 2019
• Grant date: Mar 17, 2020
• Expiry date: Oct 30, 2039

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04M7/006
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

Techniques are disclosed for responding to a pre-recorded inbound voice message in a communication system that includes communication devices and a communication server. In a first communication device, a pre-recorded inbound voice message is received from a sender communication device via a communication server. A reply mode is set for a response voice message from a plurality of reply modes. The response voice message is recorded and a reply mode flag is inserted into a message header. The response voice message is then sent to the communication server where it determines the reply mode. When the reply mode is reply to all, the response voice message is sent to the sender communication device and other recipient communication devices. When the reply mode is reply to sender, a direct channel communication link is established between the first communication device and the sender communication device and the response voice message is sent directly to the sender communication device.