Interactive electronic assignment of services to providers based on custom criteria
US10600105B1 · kind B1 · utility
14Cited by
2References
20Claims
0Family size
Inventor
Key dates
| Filing date | Aug 16, 2019 |
| Grant date | Mar 24, 2020 |
| Priority date | — |
| Expiry date | Aug 16, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/10
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A service provider matching system can receive service provider data and preferences, customer data and preferences, and a customer request for service and determine matching scores for one or more matching service providers. Based on a threshold value, the service providers with a matching score above the threshold can be presented to a customer for selection. Upon selection by a customer, an assisted interaction can take place between the customer and one or more selected service providers to agree to particular terms related to a requested service, book a service appointment, and track the progress until completion.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.