Troubleshooting method and apparatus using key performance indicator information
US10601643B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 22, 2018 |
| Grant date | Mar 24, 2020 |
| Priority date | — |
| Expiry date | May 18, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/20
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
This application provides a troubleshooting method and apparatus. The troubleshooting method includes obtaining key performance indicator (KPI) information of each service processor in a monitored network element; determining a faulty object according to the KPI information; determining a troubleshooting policy according to the faulty object; and sending the troubleshooting policy to a management unit in a network function virtualization (NFV) system, so that the management unit uses the troubleshooting policy to perform troubleshooting. Using the method or apparatus in this application, a problem of relatively low precision in fault locating according to a heartbeat message of a network element can be resolved.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.