Desktop error repair tool
US10601939B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 5, 2017 |
| Grant date | Mar 24, 2020 |
| Priority date | — |
| Expiry date | Nov 29, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/34
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An apparatus includes a scanner and a resolution engine. The scanner detects first and second software exceptions. The scanner also determines that the first software exception occurred previously in a plurality of desktops and that the second software exception did not occur previously in the plurality of desktops. The resolution engine determines a first solution and a second solution for resolving the first software exception and that the first solution has a higher ranking than the second solution. The resolution engine also generates a software patch that implements the first solution and deploys the software patch. The resolution engine further determines a series of steps implemented to resolve the second software exception and records the series of steps to prepare a second software patch if the second software exception occurs again in the plurality of desktops.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.