System and method for three-way call detection
US10601984B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Mar 27, 2018 |
| Grant date | Mar 24, 2020 |
| Priority date | — |
| Expiry date | May 29, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2250/74
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A system for detecting three-way calls in a monitored telephone conversation includes a speech recognition processor that transcribes the monitored telephone conversation and associates characteristics of the monitored telephone conversation with a transcript thereof, a database to store the transcript and the characteristics associated therewith, and a three-way Call detection processor to analyze the characteristics of the conversation and to detect therefrom the addition of one or more parties to the conversation. The system preferably includes at least one domain-specific language model that the speech recognition processor utilizes to transcribe the conversation. The system may operate in real-time or on previously recorded conversations. A query and retrieval system may be used to retrieve and review call records from the database.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.