Patent · US Active

Methods, apparatus and system for mobile piggybacking

US10609531B2 · kind B2 · utility

2Cited by
7References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateApr 10, 2019
Grant dateMar 31, 2020
Priority date
Expiry dateApr 10, 2039

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04W76/10
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.