System and method for distributing communication requests based on collaboration circle membership data using machine learning
US10616369B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 4, 2018 |
| Grant date | Apr 7, 2020 |
| Priority date | — |
| Expiry date | Jun 9, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/10
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Various aspects of the subject technology related to systems, methods, and a machine readable storage medium for distributing communication requests based on collaboration circle membership data using machine learning. A system may be configured to receive a plurality of communication requests. Each communication request may include a request initiator and a request recipient. The system may process the plurality of communication requests to using one or more predictive models derived from a machine learning process to generate a communication request resolution for each of the plurality of communication requests. The system may forward a communication request notification to a request facilitator to implement the generated communication request resolution.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.