Patent · US Active

System and method for intelligent call interception and fraud detecting audio assistant

US10616411B1 · kind B1 · utility

36Cited by

12References

15Claims

0Family size

Assignee

Wells Fargo Bank, N.A. · US

Inventors

Michael Chang · Millbrae, US
Kevin R. Cieslak · Novato, US
Jeffrey A. Cornman · San Francisco, US
Chris Kalaboukis · Los Gatos, US
Beth S. Moss · Danville, US
Christina Z. Ongpin · Burlingame, US
Ramanathan Ramanathan · Bellevue, US
Darrell L. Suen · San Ramon, US

Key dates

Filing date	Aug 21, 2017
Grant date	Apr 7, 2020
Priority date	—
Expiry date	Aug 21, 2037

Classification

Technology area (CPC H)Electricity
CPC primaryH04M2203/558
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A fraud analysis computing system is provided. The system includes a network interface configured to communicate data over a network and a processing circuit including one or more processors coupled to non-transitory memory. The processing circuit is configured to monitor incoming call data generated during an incoming call between a user and an incoming caller, detect a fraud trigger within the incoming call data, and complete a fraud interception activity in response to detection of the fraud trigger.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.