Console and method for developing a virtual agent
US10628133B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 9, 2019 |
| Grant date | Apr 21, 2020 |
| Priority date | — |
| Expiry date | May 9, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/04
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A design console provides interaction with a developer in a graphical interface of a virtual agent programming system where elements of an intended dialog between the virtual agent and a chat (developer) user are shown as dialog boxes in the graphical interface, including a trigger element which processes and detects from the input messages processed an intent by the chat user to invoke the virtual agent based on one or more stored utterances; an interaction module which sends a virtual agent message to the chat user, and receives therefrom an utterance responsive to the virtual agent message; and an action element that carries out a specified user intent based on the values of the parameters converted by the interaction module from the utterance collected from the chat user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.