Generation of end-user sessions from end-user events identified from computer system logs
US10628278B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 26, 2017 |
| Grant date | Apr 21, 2020 |
| Priority date | — |
| Expiry date | Aug 14, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3476
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
One embodiment provides a method including: collecting, from a plurality of collaborative computing systems, system log files comprising a plurality of log messages representing activity within the system, wherein the activity within the system corresponds to system activity and end-user activity; generating a plurality of message templates, each of the plurality of message templates representing an event type by clustering the plurality of messages into groups having similar activity patterns; identifying, from the plurality of message templates, a subset of message templates representing potential end-user events; differentiating end-user events from system events, in the subset of message templates representing potential end-user events, comprising identifying a seed set of event types that represent known end-user events and correlating potential end-user events remaining after identifying the seed set of event types with the known end-user events; and grouping, based upon the differentiating, the event types representing end-user events into user sessions.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.