Open conversation user interface
US10630613B1 · kind B1 · utility
5Cited by
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25Claims
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Assignee
Inventors
Key dates
| Filing date | Dec 8, 2016 |
| Grant date | Apr 21, 2020 |
| Priority date | — |
| Expiry date | Jan 5, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/72436
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Disclosed are systems and methods for conducting an open conversation user interface and more particularly, to a channel-agnostic user interface experience which can utilize automated background intelligence to simplify the exchange between a software system or member service representative (MSR) and a member, and avoids the need for web-based free form inputs.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.