Patent · US Active

Techniques to process biometric and transaction data to determine an emotional state of a user while performing a transaction

US10643213B1 · kind B1 · utility

4Cited by

2References

17Claims

0Family size

Assignee

CAPITAL ONE SERVICES, LLC · US

Inventors

Sophie Bermudez · Washington, US
Salik Shah · Washington, US
Latika Gulati · Annandale, US

Key dates

Filing date	Jul 18, 2019
Grant date	May 5, 2020
Priority date	—
Expiry date	Jul 18, 2039

Classification

Technology area (CPC G)Physics
CPC primaryG06V40/15
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

Various embodiments are generally directed to method and devices to receive biometric data and transaction data relating to a transaction, apply a model to the biometric data and the transaction data to determine an emotional state of the user during the transaction, and determine an action associated for the transaction based on the emotional state of the user during the performance of the transaction. Embodiments further include causing performance of the action.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.