Intelligent service assistant inference engine
US10643747B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | May 19, 2015 |
| Grant date | May 5, 2020 |
| Priority date | — |
| Expiry date | Feb 22, 2036 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG16H10/40
- WIPO fieldMedical technology
- WIPO sectorInstruments
Abstract
A method of providing dynamic analysis for troubleshooting in vitro diagnostics instrument issues includes receiving, at a second computing device in communication with a plurality of instruments, identification of an issue associated with a portion of an instrument of the plurality of instruments, the identification received from a first computing device in communication with the instrument. A central computing device accesses data from one or more databases and determines an ordering of one or more corrective actions for resolving the issue by applying the data to a probabilistic model based on at least one of: patterns from the plurality of instruments; and operator input. The central computing device provides the one or more corrective actions in the determined order to the first computing device to be displayed via a user interface at the instrument.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.