System for reducing waiting time
US10650420B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 12, 2016 |
| Grant date | May 12, 2020 |
| Priority date | — |
| Expiry date | Oct 15, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07C2011/04
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
Provided is a system and methods for reducing wait time in a store with a plurality of checkout queues. The system includes an item counting device coupled to a shopping cart. The item counting device includes a weigh sensor and a counter, wherein the counter increments by 1 in response to the weigh sensor detecting an increase in weight as an item is placed within the shopping cart. The system includes an efficiency analyzer that determines a historical efficiency of an employee at a checkout register. Additionally, the system includes proximity processor that receives data from a customer through an input device and outputs a proximity of the customer to a queue. The system has a wait time processor that determines the wait time of a plurality of checkout queues and outputs the same to the customer.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.