System and method for processing voicemail
US10652394B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 14, 2014 |
| Grant date | May 12, 2020 |
| Priority date | — |
| Expiry date | Jan 9, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/53333
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
In one example, a recorded voicemail is first converted from speech to text, and a proposed action to be performed by the user is extracted from the voice message. For example, in the voicemail “this is John, call me at 650.987.0987 at 9 am tomorrow,” the action is to call John. At least one action parameter for undertaking the action is determined. For example, the action parameters may include the 650.987.0987 telephone number and the 9 am time the following morning, The at least one action parameter may be extracted from the voicemail message or it may be determined by other means, e.g., from a user's contact book. Finally, the user is presented with a prompt to facilitate undertaking the action using the at least one the parameter. For example, the user may be given the option to set a reminder to call John the following morning at 9 am.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.