Management of communication bridges between disparate chat rooms
US10659243B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 13, 2017 |
| Grant date | May 19, 2020 |
| Priority date | — |
| Expiry date | Aug 3, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2101/604
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
Certain aspects of the disclosure are directed to communication bridging in a telecommunication system. According to a specific example, a Voice over Internet Protocol (VoIP) communication server is provided comprising a uniform resource locator (URL) generation module configured and arranged to form a communication bridge between a first protocol-disparate chat room and a second protocol-disparate chat room in response to receipt of a request from a participant of one of the chat rooms. The URL generation module can identify the participant as being associated with a customer, and redirect the participant to a customer-specific account provided by the communication bridging service. Using the customer-specific account, the URL generation module can generate a URL associated with the communication bridge. Using the generated URL an assimilation and processing module can translate chat messages received, and transmit the translated chat messages between the first chat room and the second chat room.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.