Using run time and historical customer profiling and analytics to determine customer test vs. production differences, and to enhance customer test effectiveness

US10664786B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Thomas W. Conti · Poughkeepsie, US
• Kyle R. Moser · Stone Ridge, US

Key dates

• Filing date: Sep 8, 2016
• Grant date: May 26, 2020
• Expiry date: Jul 22, 2037

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/0639
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Aspects of the present invention include a method, system and computer program product for comparing customer test environments and workloads to customer production environments and workloads and for using any differences to make changes to the customer test resources to better match customer production goals. The method includes a processor setting one or more characteristics related to customer production; collecting customer production data; modeling a customer test workload in relation to a corresponding customer production workload; collecting customer test data; comparing the customer test data to the customer production data; determining that at least one difference exists between the customer test data and the customer production data; and determining from the at least one difference between the customer test data and the customer production data, one or more ineffective customer test resources and updating the one or more ineffective customer test resources.