System and method for network incident remediation recommendations
US10666494B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 10, 2017 |
| Grant date | May 26, 2020 |
| Priority date | — |
| Expiry date | Feb 14, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/0677
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method for analyzing network incidents within a network and providing prioritized remediation recommendations is disclosed. The method includes: receiving network data and computing a plurality of network incidents from the network data, collecting network incidents related to a particular network issue over a time period and grouping the network incidents according to root-cause symptoms, generating a network incident graph by superimposing groups of network incidents over a network graph, analyzing the network incident graph to identify localized areas with systemic issues; and based on the analysis of the network incident graph, generating and displaying a list of remediation recommendations. Each remediation recommendation includes a systemic issue in the network, a remediation to resolve the issue, and a quantified expected benefit from implementing the remediation.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.