HVAC system that collects customer feedback in connection with failure triage
US10684035B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 8, 2018 |
| Grant date | Jun 16, 2020 |
| Priority date | — |
| Expiry date | Mar 24, 2038 |
Classification
- Technology area (CPC F)Mechanical Engineering; Lighting; Heating
- CPC primaryF24F2120/20
- WIPO fieldThermal processes and apparatus
- WIPO sectorMechanical engineering
Abstract
A heating, ventilation and air condition (HVAC) system configured for automated failure triage, inventory analysis, and customer feedback communication is provided. The HVAC system includes a controller in operable communication with at least one peripheral component of the HVAC system for receiving information relating to the at least one peripheral component, and configured to receive customer feedback information, and a server in operable communication with the controller for receiving and analyzing the information relating to the at least one peripheral component and the customer feedback information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.