Leveraging natural language processing
US10685655B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 7, 2018 |
| Grant date | Jun 16, 2020 |
| Priority date | — |
| Expiry date | Sep 7, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L25/48
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system, computer program product, and method are provided to automate a natural language processing system to facilitate an artificial intelligence platform defining a relationship between dialogue and post dialogue activity. Dialogue is detected and analyzed, including identification of key words and phrases within the dialogue. Post dialogue actions, including physical actuation of a hardware device and an associated temporal proximity of the action and the dialogue, are monitored. The hardware device receives an instruction from a processing unit that relates to the analyzed dialogue and the hardware device changes states and/or actuates another hardware device. The system constructs a hypothesis, i.e., a relationship from the identified key phrase drawn from the analyzed dialogue and the monitored post action dialogue. A dialogue tree containing identified terms and associated post dialogue actions is dynamically modified with one or more new identified terms and the associated post dialogue actions.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.