Automatic repair of computing devices in a data center
US10691528B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 29, 2020 |
| Grant date | Jun 23, 2020 |
| Priority date | — |
| Expiry date | Jan 29, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3447
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for automating management and repair of a plurality of computing devices located in a data center is disclosed. Health status queries are issued for one or more of the computing devices. If responses not indicative of good device health are received, one or more repair instructions are automatically sent to the unhealthy computing device to repair the computing device by moving it to an acceptable state. If the repair instructions are not successful, a support ticket is automatically generated for the corresponding computing device or devices. Problematic statuses across areas of the data center may be detected and ticketed in addition to individual problematic devices. So-called repeat offender devices may be detected and ticketed even if the repair instructions are successful.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.