Adaptive help system
US10698706B1 · kind B1 · utility
14Cited by
10References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 24, 2013 |
| Grant date | Jun 30, 2020 |
| Priority date | — |
| Expiry date | Nov 27, 2035 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/0481
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Described are techniques for customizing a help system. A help system may be received providing help for a product. A proficiency level for a user may be determined in accordance with one or more proficiency criteria including one or more previous interactions of the user with any of the help system and performing an operation using a non-help feature of the product. A customized help system for the user may be determined for the user in accordance with the proficiency level for the user, wherein the customized help system is a modified version of the help system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.