Contact resolution for communications systems
US10706843B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 9, 2017 |
| Grant date | Jul 7, 2020 |
| Priority date | — |
| Expiry date | Dec 3, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/225
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Methods and systems for performing contact resolution are described herein. When initiating a communications session using a voice activated electronic device, a contact name may be resolved to determine an appropriate contact with which the communications session may be directed to. Contacts from an individual's contact list may be queried to determine a listing of probable contacts associated with the contact name, and contact identifiers associated with the contact may be determined. Using one or more rules for disambiguating between similar contact names, a single contact may be identified, and a communications session with that contact may be initiated.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.