Cloud-based coordination of remote service appliances
US10721232B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 12, 2016 |
| Grant date | Jul 21, 2020 |
| Priority date | — |
| Expiry date | Jul 26, 2037 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2463/101
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Systems, and methods are provided to provide cloud-based coordination of customer premise service appliances. A system can include a cloud-based service platform, which includes a coordination server and a cloud-based service appliance, and an on-premise service appliance. The coordination server is configured to establish a service session, select a service appliance, and control a sequence of operations on the selected service appliance. Establishing the service session can include establishing a service session with a first client in response to a service request received from the first client, the first client associated with an account including a service policy. Selecting the service appliance can include selecting the cloud-based service appliance or the on-premise service appliance, based on the service policy, to handle the service request. Upon selection of the on-premise service appliance, the coordination server controls a sequence of operations performed by the on-premise service appliance to satisfy the service request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.