System, method and computer program product for assessing the capabilities of a conversation agent via black box testing
US10726827B2 · kind B2 · utility
4Cited by
2References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 13, 2018 |
| Grant date | Jul 28, 2020 |
| Priority date | — |
| Expiry date | Jul 13, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/26
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A conversational agent capability assessment method, system, and computer program product, includes assessing a performance, a personality and a cognitive trait of a conversational agent based on natural written language by a second conversational agent by combining an analysis of a plurality of metrics that each compare a metric from the conversational agent with a metric from the second conversational agent and producing a report detailing the performance, the personality, and the cognitive trait of the conversational agent.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.