Messaging system for automated message management
US10728200B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 12, 2018 |
| Grant date | Jul 28, 2020 |
| Priority date | — |
| Expiry date | Sep 29, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/48
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Various embodiments, methods, and systems for implementing message management are provided. Message management includes assisting with selecting recipients for messages, and generating, tracking, personalizing, and optimizing messages. The messaging system provides message operations for cycle messages, message tracking interface features, and automatically generating message feature values. In operation, for automatically generating message feature values, a first message to be generated is determined to correspond to a message type. The message type comprises one or more message features, where the one or more messaging features are generated based on customary messaging data. A machine-learning model supports identifying the automatically generated message feature value. A message user interface comprising a message user interface feature is generated based on the message type, such that a first message feature is received to generate the first message based on the automatically generated message feature value. The generated first message is sent to a communication circle.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.