Methods and systems to retrieve and validate emergency information associated with VOIP communications
US10749824B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 15, 2016 |
| Grant date | Aug 18, 2020 |
| Priority date | — |
| Expiry date | Oct 27, 2036 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/42348
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A VoIP 911 application is accessible to VoIP callers in the form of a portal and/or at least one API executed by one or more of a plurality of computing systems to retrieve a physical location of a VoIP user utilizing a VoIP number. A known postal address is generated from the physical location. The postal address is processed using a GIS system to determine if the postal address is a valid actual address. The postal address is processed using geocoding, and an updated MSAG address associated with the location of the VoIP user is generated. The VoIP 911 application may comprise an instant messaging application. The IM application is installed to and/or integrated with existing software packages. A VoIP user may update emergency information by submitting a current physical location of the VoIP user via an IM chat window. The physical location submitted is validated and confirmed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.