System for conducting a service call with orienteering
US10762251B2 · kind B2 · utility
3Cited by
25References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 8, 2019 |
| Grant date | Sep 1, 2020 |
| Priority date | — |
| Expiry date | Mar 14, 2039 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY02P90/84
- WIPO fieldMeasurement
- WIPO sectorInstruments
Abstract
Method and apparatus for conducting a Service Call using orienteering methods. The AVM may assist in determining whether or when equipment needs repair and can automatically call a service technician. By referencing the AVM on a smart device, the technician can quickly and easily locate the equipment to be repaired. Additionally, the data contained within the AVM may provide valuable clues to solving any service-related problem. Technical walkthroughs may also be displayed on the service technician's smart device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.