Multi-channel order management
US10769736B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 29, 2016 |
| Grant date | Sep 8, 2020 |
| Priority date | — |
| Expiry date | Aug 13, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0635
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A merchant system including an order management application and method of integrating orders received from multiple ordering channels is described. An aggregated order queue is established including multiple orders from multiple different ordering channels. The orders are processed for fulfillment and a delivery channel is selected from multiple delivery channels for delivery of the one or more items of the order. The multiple orders, regardless of the ordering channel originating the order, and delivery channels may be managed via a single user interface.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.