Chatbot system and service method thereof
US10771408B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 6, 2018 |
| Grant date | Sep 8, 2020 |
| Priority date | — |
| Expiry date | Sep 6, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A chatbot system and method conversing with other chatbots in place of a user. The chatbot system and method understand the purpose of conversation of a user, select chatbots to which the purpose of the user is to be transferred, converse with the selected chatbots in place of the user, and present the user with a result of conversation undertaken. The chatbot system converses with provider chatbots provided by property and service providers. The chatbot system includes a consumer chatbot that understands a purpose of conversation of a user, converses with the provider chatbots in place of the user, and provides a result of the conversation to the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.