Patent · US Active

Predictive scoring and messaging in messaging systems

US10778628B2 · kind B2 · utility

8Cited by
1References
21Claims
0Family size

Assignee

Inventors

Key dates

Filing dateOct 3, 2017
Grant dateSep 15, 2020
Priority date
Expiry dateMay 12, 2038

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L67/10
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A method for improving mass messaging in an electronic messaging system includes receiving recipient data describing a response of each of one or more recipients to receiving a prior message, generating predictor data based on the recipient data, where the predictor data indicates a plurality of predictors of recipient behavior in response to a message, identifying one or more top predictors of recipient behavior, the one or more top predictors being selected from among the plurality of predictors based on preferred recipient behaviors, generating, for each of the one or more recipients and from the recipient data, one or more predictive scores for each combination of top predictor and recipient, and assigning, based on one or more predictive scores of a specific recipient, the specific recipient to a specific persona, wherein the specific persona describes an expected behavior of the recipient.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.