Information processing apparatus, method, and computer-readable medium for receiving instruction to transmit error notification and transmitting error notification to external device
US10805503B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Aug 23, 2019 |
| Grant date | Oct 13, 2020 |
| Priority date | — |
| Expiry date | Aug 23, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N1/32662
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
An information processing apparatus includes a user interface, a communication interface, and a controller configured to, in response to receiving via the user interface an instruction to transmit an error notification, refer to one or more error records registered in error history data stored in a memory, each error record representing an error caused in the information processing apparatus, determine whether the one or more error records referred to include at least one error record associated with a previously selected error type, and in response to determining that the one or more error records referred to include the at least one error record associated with the previously selected error type, transmit the error notification to an external device via the communication interface.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.