Conversation and context aware fraud and abuse prevention agent
US10810510B2 · kind B2 · utility
5Cited by
38References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 17, 2017 |
| Grant date | Oct 20, 2020 |
| Priority date | — |
| Expiry date | Jan 9, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/6027
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
One embodiment provides a method comprising intercepting a voice communication, collecting multi-sensory inputs associated with the voice communication, and determining an overall risk assessment metric for the voice communication based on the multi-sensory inputs and learned signatures. The multi-sensory inputs are indicative of content of the voice communication and one or more contextual factors associated with a target of the voice communication. The overall risk assessment metric indicates a likelihood the voice communication is a scam.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.