Method and system for multi-media messaging and communications from mobile enabled networked devices directed to proximate organizations based on geolocated parameters
US10812420B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 6, 2017 |
| Grant date | Oct 20, 2020 |
| Priority date | — |
| Expiry date | Jun 2, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W4/90
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The method and system described herein automatically directs a user's posts or requests for assistance to the appropriate organization responsible for responding to or addressing the incident reported, as based on that user's location and the location of the appropriate organization. A query of a database of organizations, categorized by location and purpose, determines the appropriate organization relevant to a user's location and incident type and generates a full report for review as geolocated on a map with the associated multi-media content. The method and system can also send an automatic message from an organization to a specific user in response to such user's post or request for assistance and establish a two-way communication between the user and the assigned organization based on the foregoing.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.