System and method for operating a chatbot
US10817352B2 · kind B2 · utility
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19Claims
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Key dates
| Filing date | Mar 27, 2018 |
| Grant date | Oct 27, 2020 |
| Priority date | — |
| Expiry date | Mar 27, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F9/543
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method comprising operating a computerized chatbot to: calculate first and second scores representing a relevance of input received from a user to functionalities provided by respective first and second modules, respectively, of the chatbot; associate the first and second modules with respective first and second names; introducing the modules to the user using their associated names; selecting a module to interact with the user based on at least one of: a name mentioned by the user and a score and switching between the first and second modules based on the names.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.