Remote maintenance initiation and communication for an automated machine
US10818146B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 9, 2019 |
| Grant date | Oct 27, 2020 |
| Priority date | — |
| Expiry date | May 10, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07F19/206
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
A system for performing secure maintenance on automated machines may include a maintenance management apparatus and an automated machine. The maintenance management apparatus is configured for scheduling the maintenance appointment for the automated machine, in response to scheduling the maintenance appointment and creating and communicating a maintenance security code to the automated machine. The automated machine is configured for receiving a request from a maintenance provider to initiate the maintenance appointment, validating the maintenance provider using the maintenance security code and providing access to a secure item storage unit, determining that the maintenance provider has completed the maintenance appointment, and communicating information associated with the maintenance appointment to the maintenance management apparatus and/or a computing device of the maintenance provider.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.