Systems and methods for privacy-protecting hybrid cloud and premise stream processing
US10819710B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 29, 2018 |
| Grant date | Oct 27, 2020 |
| Priority date | — |
| Expiry date | Aug 23, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/10
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods for privacy-protecting hybrid cloud and premise stream processing are disclosed. In one embodiment, in an information processing device comprising at least one computer processor, a method for processing a voice communication including restricted content may include: (1) receiving from an electronic device, a customer communication; (2) identifying restricted content in the customer communication; (3) masking or marking the restricted content in the customer communication; (4) communicating the customer communication with the masked or marked restricted content to a cloud processor; (5) receiving a processed responsive communication comprising the masked or marked restricted content from the cloud processor; (6) unmasking or unmarking the restricted content in the processed responsive communication; and (7) communicating the processed responsive communication comprising the unmasked or unmarked restricted content to the electronic device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.