Implicit dialog approach for creating conversational access to web content
US10824658B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 2, 2018 |
| Grant date | Nov 3, 2020 |
| Priority date | — |
| Expiry date | Dec 12, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/04
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method, apparatus and computer program product for creating a dialog system for web content is described. Knowledge is extracted from a target web application for the dialog system. The knowledge includes an organizational structure of the target web application and domain knowledge pertinent to the target web application. A deep learning process associates the domain knowledge with the organization structure of the target application. A plurality of knowledge sources of different respective types are created from the domain knowledge and the organizational structure. Each of the knowledge sources is used for providing answers to user queries to the dialog system. As part of the invention, a semantic matcher is provided to select among the answers provided by the plurality of knowledge sources for a best answer to a user query.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.