Method to improve anti-malware scan responsiveness and effectiveness using user symptoms feedback
US10826914B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 28, 2016 |
| Grant date | Nov 3, 2020 |
| Priority date | — |
| Expiry date | Jul 9, 2037 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F21/56
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Apparatus, systems, articles of manufacture, and methods for improving anti-malware scan responsiveness and effectiveness using user symptoms feedback. An example method includes detecting a performance issue on a computing device, presenting a user interface on a display of the computing device requesting user feedback regarding the performance issue, and synthesizing user input related to the performance issue to identify, on the computing device, a scan parameter associated with the performance issue. The example method further includes, in response to failing to identify the scan parameter on the computing device, transmitting the user input to a symptom analysis server to identify the scan parameter based on anti-malware scans from other computing devices, and, in response to determining the scan parameter, performing a targeted anti-malware scan on the computing device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.