Techniques to respond to user requests using natural-language machine learning based on example conversations
US10831802B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 15, 2016 |
| Grant date | Nov 10, 2020 |
| Priority date | — |
| Expiry date | Nov 29, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N3/006
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Techniques to response to user requests using natural-language machine learning based on example conversations are described. In one embodiment, an apparatus may comprise a bot application interface component operative to receive an example-interaction repository, the example-interaction repository comprising a plurality of example user-to-bot interactions; and an interaction processing component operative to submit the example-interaction repository to a natural-language machine learning component; receive a sequence model from the natural-language machine learning component in response to submitting the example-interaction repository; and perform a user-to-bot conversation based on the sequence model. Other embodiments are described and claimed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.