Methods and systems for smart claim routing and smart claim assignment
US10832347B1 · kind B1 · utility
6Cited by
1References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | May 14, 2019 |
| Grant date | Nov 10, 2020 |
| Priority date | — |
| Expiry date | Jun 24, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07C5/0841
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of assigning and/or routing an auto claim to an appropriate claim handling tier to mitigate delay may include training a machine learning model using historical claim data to determine a severity corresponding to an injury claim, receiving a loss report corresponding to an auto accident, analyzing the loss report using the trained machine learning model to determine the severity of at least one injury corresponding to the loss report, determining an injury segment, and storing the indication of the injury segment in association with the loss report.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.