System and method for protecting user information that is associated with a shipment
US10834253B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 31, 2018 |
| Grant date | Nov 10, 2020 |
| Priority date | — |
| Expiry date | Dec 19, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/6009
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A server may assign a temporary phone number and an extension number to a shipment. The temporary phone number may be based on a geographic location of where the shipment is to be delivered. The extension number is associated with the shipment. The temporary phone number and extension number may be included on a shipping label rather than the user's phone number. During the delivery of the shipment, a delivery person may encounter a delivery issue, such as needing directions. The delivery person may call the temporary phone number and extension number and be connected to a user device. The delivery person may communicate the delivery issue, such as asking for directions to the user's residence. Upon delivery of the shipment, the server disassociates the temporary phone number and the extension number from the shipment.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.