Automatically solving computer system error states via a comparative historical analysis of error states, logs, profile configurations, and operator responses
US10838801B2 · kind B2 · utility
2Cited by
5References
17Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 4, 2018 |
| Grant date | Nov 17, 2020 |
| Priority date | — |
| Expiry date | Oct 23, 2038 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/248
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computer-implemented method for ranking and presenting actions executed by prior users when an error scenario occurs in a computer system is provided. The computer-implemented method includes identifying an error with the computer system and entering an error state with respect to the error. The computer-implemented method includes recording operations within the computer system during the error state and exiting the error state based on an exit condition.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.