Systems and methods for real-time order delay management

US10846645B2 · kind B2 · utility

Assignee

• Walmart Apollo, LLC · US

Inventors

• Austin Lee Smith · Burlingame, US
• Vidyanand Krishnan · Sunnyvale, US
• Michael Gilbert Ebener · San Francisco, US
• Pratosh Deepak Rajkhowa · Bengaluru, IN
• Arnon Katz · San Mateo, US

Key dates

• Filing date: Apr 28, 2017
• Grant date: Nov 24, 2020
• Expiry date: Oct 23, 2038

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0635
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Systems and methods including one or more processing modules and one or more non-transitory storage modules storing computing instructions configured to run on the one or more processing modules and perform acts of receiving a plurality of orders for items for sale at a store, determining a picking start time, a picking end time, and an order completion time for each order based on at least one of: (1) availabilities of one or more associates of the store to collect the items of the order at the store or (2) a dynamic pick time estimation for the order, assigning the order to a first associate of the store for collection of the items of the order at the store, and automatically adjusting, in real-time, the picking start time and the picking end time without adjusting the order completion time for each order.