Identifying users through conversations for assistant systems
US10854206B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 21, 2018 |
| Grant date | Dec 1, 2020 |
| Priority date | — |
| Expiry date | Apr 10, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/53
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
In one embodiment, a method includes receiving from a client system a user request from a first user, determining a necessity for resolving the first user to a known entity to execute one or more tasks associated with the user request based on privacy restrictions associated with the user request, determining a set of candidate entities for the first user based on one or more machine-learning models, each candidate entity being associated with a respective confidence score greater than a threshold score, sending instructions for prompting the first user to select a candidate entity from the set of candidate entities, resolving the first user to a selected candidate entity responsive to receiving a selection from the first user, and executing the one or more tasks associated with the user request based on a user profile associated with the selected candidate entity.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.