Streaming real-time dialog management
US10860628B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 13, 2017 |
| Grant date | Dec 8, 2020 |
| Priority date | — |
| Expiry date | Mar 11, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/205
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods provide for dialog management in real-time rather than turn taking. An example method includes generating first candidate responses to a triggering event. The triggering event may be receipt of a live-stream chunk for the dialog or receipt of a backend response to a previous backend request for a dialog schema. The method also includes updating a list of candidate responses that are accepted or pending with at least one of the first candidate responses, and determining, for the triggering event, whether the list of candidate responses includes a candidate response that has a confidence score that meets a triggering threshold. The method also includes waiting for a next triggering event without providing a candidate response when the list does not include a candidate response that has a confidence score that meets the triggering threshold.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.