System, method, apparatus, and computer program product for providing mobile device support services
US10873850B2 · kind B2 · utility
1Cited by
13References
37Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 23, 2018 |
| Grant date | Dec 22, 2020 |
| Priority date | — |
| Expiry date | Mar 23, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W24/04
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.