System for suppressing false service outage alerts
US10891849B1 · kind B1 · utility
10Cited by
7References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 9, 2019 |
| Grant date | Jan 12, 2021 |
| Priority date | — |
| Expiry date | Aug 6, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG08B21/182
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
A system may include a processing unit; a storage device comprising instructions, which when executed by the processing unit, configure the processing unit to perform operations comprising: receiving a service outage alert for a service used by an entity; retrieving a current count of non-recurring meetings for the entity; determining that the service outage alert is a false positive based on a current service load for the service and the current count; and based on the determining, suppressing the service outage alert.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.