Identifying service issues by analyzing anomalies
US10893064B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 24, 2019 |
| Grant date | Jan 12, 2021 |
| Priority date | — |
| Expiry date | Apr 24, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of and system for identifying one or more outlier anomalies in a computer environment is carried out by collecting data from a computing environment, identifying a plurality of anomalies in the computing environment based in part on the collected data, grouping the plurality of anomalies into one or more clusters, and classifying each of the one or more clusters based on a plurality of dimensions. The method may also include assigning a weight to each dimension of the plurality of dimensions for each of the one or more clusters, aggregating the weights assigned to each dimension to calculate a score for each of the one or more clusters, and generating a ranking for each of the one or more clusters base in part on the calculated score. After the rankings are generated, one of the clusters may be identified as an outlier anomaly based on the rankings. The plurality of dimensions and the weights assigned to each dimension may be selected by employing machine-learning models.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.